Just a quick one today. The video below shows a Lean business process kaizen in action. The team successfully improves an order entry process from 63 steps down to 9.
You can do a lot in a 4 day kaizen if the team has the resources handy. They optimize the office layout in one afternoon and the employees are using the new layout the next day.
Interesting quote from the video:
"We need to lead change, or change will be imposed on us."
That's one way to get employee involvement.
Enjoy the video!
This video has been added to my huge collection of free Lean videos.